Restaurant Ops Lead: Assistant Manager (Multi-Location)

Wonder; Washington (District of Columbia); On-site; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer

Life Insurance (100% employer-paid)

Employee Stock

Employee Discount

Job summary

Wonder is seeking an Assistant Manager to support the General Manager in day-to-day restaurant operations, focusing on staff leadership, food safety, and exceptional customer service. Work with the team to ensure smooth service and adherence to standards across multiple shifts.

You will recruit, train, and develop staff, optimize floor coverage for efficiency, and drive sales while maintaining strict food safety protocols. This role offers growth within Wonder's restaurant network.

Qualifications

• Two years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant.
• Ability to manage and develop teams of 15+ members.
• Strong communication skills, both verbal and written.
• Professional demeanor and adherence to policies and procedures.

Responsibilities

• Assist General Manager in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines.

Skills

Team leadership

Staff training

Food safety

Communication

Inventory management

Attention to detail

Restaurant management

Education

Food Manager Certificate

Job description

Wonder is seeking an Assistant Manager to support the General Manager in day-to-day restaurant operations, focusing on staff leadership, food safety, and exceptional customer service. Work with the team to ensure smooth service and adherence to standards across multiple shifts.

You will recruit, train, and develop staff, optimize floor coverage for efficiency, and drive sales while maintaining strict food safety protocols. This role offers growth within Wonder's restaurant network.