Restaurant Operations Lead - Assistant Manager

Wonder

Germantown (MD)

On-site

USD 67,000 - 80,000

Full time

4 days ago
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Benefits offered by this job

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Employer match for Health Savings Plan
Learning and Development opportunities
Employee Stock
Employee Discount

Job summary

Wonder is seeking an Assistant Manager for its Germantown restaurant to support the General Manager in day-to-day operations and to ensure exceptional customer service. The role focuses on staff development, food safety, and operational excellence, with a path to leadership as the team grows.

You will work closely with the General Manager, recruit and train staff, and drive sales while maintaining strong standards across safety, quality, and service in a fast-paced environment.

Qualifications

  • At least two years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant.
  • Ability to lead and motivate a team of 15+ members.
  • Strong attention to detail and drive for efficiency and accuracy.
  • Demonstrates professionalism and adheres to policies and procedures.
  • Excellent verbal and written communication skills.

Responsibilities

  • Assist General Manager in developing, engaging, inspiring, and motivating staff.
  • Recruit and train top talent for the restaurant.
  • Maintain clear and consistent communication regarding priorities, protocols, and operational changes.
  • Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
  • Drive restaurant sales and service efficiency by resolving operational obstacles.
  • Supervise inventory and food safety protocols to ensure accuracy and efficiency.
  • Commit to ongoing training and development in both kitchen and dining room operations.

Skills

Staff leadership
Team management
Effective communication
Food safety awareness
Attention to detail

Education

Food Manager Certificate

Job description

Wonder is seeking an Assistant Manager for its Germantown restaurant to support the General Manager in day-to-day operations and to ensure exceptional customer service. The role focuses on staff development, food safety, and operational excellence, with a path to leadership as the team grows.

You will work closely with the General Manager, recruit and train staff, and drive sales while maintaining strong standards across safety, quality, and service in a fast-paced environment.

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