Assistant Manager - Lead Teams, Elevate Guest Experience

22042 Jersey Mike's Subs Westminster #22042; Westminster (CO); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Performance-based bonus opportunities

Flexible scheduling

Team member discounts

Leadership development & training

Advancement opportunities to GM/Region

Descrizione del lavoro

Jersey Mike's Westminster is seeking an Assistant Manager to partner with the General Manager in leading daily restaurant operations and building a high-performing team. You will coach staff, assist with hiring and training, and ensure food safety, quality, and outstanding guest service.

The role emphasizes leadership by example, accountability, and a customer-focused mindset in a fast-paced environment. Prior restaurant management or shift supervision is preferred, with opportunities for growth

Competenze

• Previous leadership experience in a restaurant, retail, or customer service environment preferred.
• Flexible availability, including mornings, evenings, weekends and holidays as business needs require.
• Reliable transportation and dependable attendance.
• Ability to stand for extended periods and lift up to 50 pounds.
• Must meet applicable age requirements for operating certain equipment.
• Food safety certification may be required and will be provided through training if applicable.

Mansioni

• Lead all day-to-day restaurant operations to ensure an exceptional guest experience.
• Coach, develop, and motivate team members through positive leadership.
• Assist with hiring, onboarding, and training new employees.
• Lead shifts while maintaining Jersey Mike's standards for food quality, cleanliness, and customer service.
• Monitor labor, productivity, and food quality throughout each shift.
• Assist with inventory management, ordering, receiving deliveries, and controlling food costs.
• Ensure compliance with food safety, sanitation, and company operating standards.
• Handle customer concerns professionally and create positive resolutions.
• Support scheduling, daily operations, and restaurant performance goals.
• Open and close the restaurant as needed.
• Lead by example and foster a positive, accountable, team-first culture.

Conoscenze

Restaurant leadership

Coaching & mentoring

Guest service leadership

Communication skills

Team development

Descrizione del lavoro

Jersey Mike's Westminster is seeking an Assistant Manager to partner with the General Manager in leading daily restaurant operations and building a high-performing team. You will coach staff, assist with hiring and training, and ensure food safety, quality, and outstanding guest service.

The role emphasizes leadership by example, accountability, and a customer-focused mindset in a fast-paced environment. Prior restaurant management or shift supervision is preferred, with opportunities for growth