Assistant Manager - Lead Teams, Elevate Guest Experience

burgerking; Pearland (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Employee discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Pearland, TX is seeking a Restaurant Supervisor to lead daily operations and develop a motivated team. You will oversee guest service, training, scheduling, and adherence to quality standards to ensure a welcoming and efficient dining experience.

Responsibilities focus on coaching staff, maintaining cleanliness and safety, managing costs, and delivering consistent service that meets brand standards. Previous supervisory experience and strong communication are required.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers a service experience guests won’t want to miss.
• Administration—balances employee and guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds the capability of shift supervisors and prepares them for advancement.
• Thank the team and celebrate success.
• Coach brand service behaviors—train, observe, provide feedback and celebrate.
• Monitor Speed of Service to meet guest expectations.
• Ensure restaurant is welcoming and clean.
• Ensure product quality and operations standards are met.
• Create action plans with GM to improve guest metrics.
• Review sales and scheduling to meet QSC standards.

Skills

Guest service

Communication

Team leadership

Conflict resolution

Adaptability

Education

High school diploma

Job description

Burger King in Pearland, TX is seeking a Restaurant Supervisor to lead daily operations and develop a motivated team. You will oversee guest service, training, scheduling, and adherence to quality standards to ensure a welcoming and efficient dining experience.

Responsibilities focus on coaching staff, maintaining cleanliness and safety, managing costs, and delivering consistent service that meets brand standards. Previous supervisory experience and strong communication are required.