Assistant Manager — Lead Team & Guest Experience

Playa Bowls, LLC.; Rocky River (OH); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Advancement Opportunities

Vibrant Work Culture

Comprehensive Benefits

Descripción de la vacante

Playa Bowls is seeking an Assistant Manager to support daily operations at our fast-paced store. You will lead frontline staff, ensure high-quality product, and maintain a welcoming guest experience.

This role requires prior supervisory experience in food service or retail, a focus on teamwork, and strong problem-solving skills. Benefits include competitive pay and medical coverage, with opportunities for advancement.

Formación

• Proven supervisory/managerial experience in fast-paced food service or retail.
• Strong customer service skills and guest experience focus.
• Knowledge of inventory control, ordering, and shrink reduction.

Responsabilidades

• Oversee daily operations and frontline staff to ensure quality and efficiency.
• Mentor and train team members; address performance and coaching needs.
• Schedule staff hours and manage cash handling and POS operations.
• Monitor food quality, safety, and sanitation per company standards.
• Assist with supplier coordination, deliveries, and inventory checks.

Conocimientos

Supervisory experience

Customer service

Team leadership

Inventory management

Operations coordination

Educación

ServSafe certification

Herramientas

POS system

ADP WFN

Descripción del empleo

Playa Bowls is seeking an Assistant Manager to support daily operations at our fast-paced store. You will lead frontline staff, ensure high-quality product, and maintain a welcoming guest experience.

This role requires prior supervisory experience in food service or retail, a focus on teamwork, and strong problem-solving skills. Benefits include competitive pay and medical coverage, with opportunities for advancement.