Assistant Manager - Fast-Casual Ops & Training

Playa Bowls, LLC.; Princeton (NJ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Tips

Development

Fun Environment

Playa Discounts

Job summary

Playa Bowls is seeking an Assistant Manager to lead daily store operations, train new staff, and resolve issues with a focus on guest satisfaction. You will work closely with the shop Manager to ensure smooth service in a fast-paced environment and uphold Playa Bowls values.

The role requires ServSafe familiarity, weekend availability, and a valid driver's license, with opportunities for development and a fun, energetic workplace.

Qualifications

• Must have previous managerial experience.
• Validated driver’s license is required.
• Team player with strong customer service mindset.
• Knowledge of supply chain and HR duties is a plus.
• Strong communication and active listening skills are essential.
• Demonstrates critical thinking and fun approach to work.

Responsibilities

• Check products to ensure consistency, palatability, and quality.
• Investigate and resolve complaints regarding food quality, service, and accommodations.
• Schedule and receive deliveries, verify product quality and quantity.
• Monitor food prep methods, portions, garnishing, and presentation to standards.
• Schedule staff hours and assign duties for efficient operations.
• Review procedures to improve service, performance, or safety.
• Perform prep or service tasks as needed (prepping, clearing tables, serving).
• Maintain inventories and records of food and equipment.
• Ensure compliance with health and fire regulations in food prep and dining facilities.
• Order and purchase products, equipment, and supplies.
• Organize training programs and evaluate employees; recruit as needed (ADP WFN, ads, job fairs).
• Arrange equipment maintenance and waste/pest control services.
• Utilize POS, operate cash register, and make deposits.
• Maintain records, reports, and safety documentation.
• Adhere to opening/closing procedures and records.

Skills

Previous Managerial Experience

Valid Driver’s License

Team Player

Customer Service

Knowledge of Supply Chain

Personnel and HR Duties

Communication and Active Listening

Critical Thinking

Fun

Tools

ADP WFN

Job description

Playa Bowls is seeking an Assistant Manager to lead daily store operations, train new staff, and resolve issues with a focus on guest satisfaction. You will work closely with the shop Manager to ensure smooth service in a fast-paced environment and uphold Playa Bowls values.

The role requires ServSafe familiarity, weekend availability, and a valid driver's license, with opportunities for development and a fun, energetic workplace.