Assistant Manager — Lead Team, Grow Guest Experience

Dunkin'; Garden (AL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Leadership development

Competitive pay & flexible schedules

Paid training & support

Team-driven environment

Medical/Vision/Dental

Job summary

Dunkin’ is hiring an Assistant Manager to support daily restaurant operations, mentor team members, and ensure guest satisfaction. This role offers leadership development, paid training, and a team-driven environment within a Dunkin’ franchise network.

The Assistant Manager will help lead meetings, oversee Brand Training, ensure standards are met, and assist with scheduling, inventory, and cost controls to drive profitability.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead team meetings alongside the Restaurant Manager.
• Oversee Brand Training programs and certify staff and shift leads.
• Ensure Brand standards, recipes and systems are followed.
• Create a guest-focused culture and drive guest satisfaction.
• Assist in scheduling, inventory and cost controls to maximize profitability.

Skills

Leadership

Staff coaching

Guest service

Fluent English

Basic math

Job description

Dunkin’ is hiring an Assistant Manager to support daily restaurant operations, mentor team members, and ensure guest satisfaction. This role offers leadership development, paid training, and a team-driven environment within a Dunkin’ franchise network.

The Assistant Manager will help lead meetings, oversee Brand Training, ensure standards are met, and assist with scheduling, inventory, and cost controls to drive profitability.