Assistant Restaurant Manager — Lead Teams & Train

Dunkin' Donuts; Cumming (GA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Dunkin’ Donuts is hiring an Assistant Manager to support the Restaurant Manager, supervise shift leaders, and drive guest experience in a fast-paced setting. The role involves leading team meetings, upholding brand standards, and coordinating training and coaching across the crew.

Ideal candidates will show strong leadership, customer service excellence, and a proven ability to manage operations with a focus on safety and profitability.

Qualifications

• Experience leading restaurant teams or shift teams.
• Strong ability to coach and develop staff.
• Excellent guest service orientation and communication skills.

Responsibilities

• Support the Restaurant Manager and lead team meetings.
• Oversee Brand Training Programs, scheduling, training, and certification of staff.
• Ensure brand standards, recipes and systems are executed consistently.

Skills

Team leadership

Guest service

Communication

Training & development

Time management

Problem solving

Job description

Dunkin’ Donuts is hiring an Assistant Manager to support the Restaurant Manager, supervise shift leaders, and drive guest experience in a fast-paced setting. The role involves leading team meetings, upholding brand standards, and coordinating training and coaching across the crew.

Ideal candidates will show strong leadership, customer service excellence, and a proven ability to manage operations with a focus on safety and profitability.