Assistant Manager: Lead Team & Customer Experience

World Market; Saint Charles (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount

Wellness resources

Recognition programs

Training & development

Job summary

World Market in Missouri seeks an Assistant Manager to lead a high-performing team and drive sales while upholding brand standards. You will partner with the Store Manager to deliver customer-first service, manage daily operations, and maintain loss prevention and inventory control.

Ideal candidates have 2+ years of leadership in fast-paced retail, strong communication, and the ability to coach and de-escalate situations. Flexible schedule including nights, weekends, and holidays is expected.

Qualifications

• Proven leadership experience in a fast-paced retail environment.
• Strong customer experience focus and operational results.
• Ability to coach, de-escalate situations, and prioritize tasks.

Responsibilities

• Model a customer-first selling culture and drive loyalty initiatives.
• Analyze business trends and take action to improve results.
• Recruit, develop, and retain a high-performance team.
• Maintain Loss Prevention policies and inventory control.
• Support safety and routine store operations.

Skills

Leadership

Customer focus

Operational excellence

Coaching

Communication

Problem solving

Decision making

Job description

World Market in Missouri seeks an Assistant Manager to lead a high-performing team and drive sales while upholding brand standards. You will partner with the Store Manager to deliver customer-first service, manage daily operations, and maintain loss prevention and inventory control.

Ideal candidates have 2+ years of leadership in fast-paced retail, strong communication, and the ability to coach and de-escalate situations. Flexible schedule including nights, weekends, and holidays is expected.