Assistant Manager: Lead Shifts, Inspire Team, Delight Guests

541 Pleasant St Brockton Dunkin'; Brockton (MA); Vor Ort; USD 52.000 - 64.000; Vollzeit

Benefits dieser Stelle

Free shift meal

Tuition discount at SNHU

Paid time off

Medical and dental insurance options

Cash referral program

Recognition program

Community involvement

Zusammenfassung

Dunkin' Donuts is seeking an Assistant Manager who will lead by example and energize the team to deliver memorable guest experiences. You will work opposite the restaurant manager's shifts to ensure smooth operations and strong performance while fostering a culture of accountability and care for both guests and crew.

The role emphasizes coaching, scheduling, cash handling, and collaboration with the store manager to drive sales and customer satisfaction.

Qualifikationen

• At least 6 months of retail, restaurant, or hospitality management experience.
• Must have a valid driver’s license and reliable transportation.
• 18 years or older (or higher, per applicable law).

Aufgaben

• Lead by example – set the tone through actions, work ethic, and attitude.
• Support your team – coach, motivate, and lift others up to succeed.
• Create great vibes – build a positive culture where guests feel valued and crew feel appreciated.
• Drive results – support store goals through sales, cost control, and local marketing.
• Run the shift – manage staffing, inventory, cash handling, and store systems with accuracy.
• Partner with the Restaurant Manager – work opposite them to provide full leadership coverage.

Kenntnisse

Leadership

Guest service

Time management

Communication

Team motivation

Jobbeschreibung

Dunkin' Donuts is seeking an Assistant Manager who will lead by example and energize the team to deliver memorable guest experiences. You will work opposite the restaurant manager's shifts to ensure smooth operations and strong performance while fostering a culture of accountability and care for both guests and crew.

The role emphasizes coaching, scheduling, cash handling, and collaboration with the store manager to drive sales and customer satisfaction.