Assistant Manager — Lead Team, Drive Sales & Community

J.Crew Factory; Gaffney (SC); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

401(k) plan with company matching

Medical, dental, vision, and life ins.

PTO and paid holidays

Discounts on entertainment, travel and

Job summary

J.Crew Factory in the United States is seeking an Assistant Manager to join the store leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You will collaborate with the leadership team to adapt strategies for business success, ensuring smooth operations and strong customer service across the store.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results and profitability.
• Own designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Assist with recruiting, training and development as needed.
• Partner with leadership to create a collaborative working environment for all associates.
• Ensure the team stays on track to exceed goals and deliver best-in-class customer service.
• Lead fit sessions to boost product knowledge for authentic customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Job description

J.Crew Factory in the United States is seeking an Assistant Manager to join the store leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You will collaborate with the leadership team to adapt strategies for business success, ensuring smooth operations and strong customer service across the store.