Assistant Manager: Lead Members & Team Success

Planet Fitness; Titusville (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Tuition Reimbursement

Employee perks and discounts

Job summary

Planet Fitness is seeking an Assistant Manager in Titusville, FL to support club operations and deliver the Judgement Free Zone experience. This full-time role emphasizes coaching, onboarding new team members, and achieving KPI goals with a focus on safety and guest satisfaction.

You will lead staff, resolve concerns, manage supplies, and assist in emergency situations while promoting a welcoming, member-first culture. Comprehensive benefits are available.

Qualifications

• 9-12 months of experience in a customer service environment is preferred.
• 9-12 months of experience supervising and leading team is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Basic computer proficiency.

Responsibilities

• Lead team members to complete assigned tasks in a safe and efficient manner.
• Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
• Assist in resolving employee concerns.
• Provide backup staffing support as needed.
• Manage inventory system for cleaning supplies.
• Ordering club supplies and retail product.
• Track KPI to identify areas of strengths and opportunities; game plan with club manager.
• Support the Club Manager with hiring and onboarding new team members.
• Assess and assist in emergency situations.

Skills

Customer service

Supervising

CPR certified

Computer basics

Job description

Planet Fitness is seeking an Assistant Manager in Titusville, FL to support club operations and deliver the Judgement Free Zone experience. This full-time role emphasizes coaching, onboarding new team members, and achieving KPI goals with a focus on safety and guest satisfaction.

You will lead staff, resolve concerns, manage supplies, and assist in emergency situations while promoting a welcoming, member-first culture. Comprehensive benefits are available.