Assistant Club Manager - Lead & Elevate Member Experience

Planet Fitness; Lake Worth (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Vacation/Paid Time Off

Free Black Card Membership

401(k) Plan

Life Insurance

Flexible Spending Accounts

Tuition Reimbursement

Team Events

Job summary

Planet Fitness is seeking a dedicated Assistant Manager to support club operations and deliver a superior Judgement Free Zone experience. You will assist the club manager, onboard new teammates, and lead the team to achieve daily tasks and KPI goals.

You will focus on coaching, safety, inventory management, and delivering excellent member service while upholding Planet Fitness standards. This full-time position includes benefits and opportunities for growth.

Qualifications

• 9–12 months of experience in a customer service environment preferred.
• 9–12 months of experience supervising and leading a team preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided by Planet Fitness).
• Basic computer proficiency required.

Responsibilities

• Lead team members to complete assigned tasks in a safe, efficient manner.
• Model outstanding member experiences; coach and inspire others.
• Assist in resolving employee concerns.
• Provide backup staffing support as needed.
• Manage inventory for cleaning supplies and club basics.
• Order club supplies and retail products.
• Track KPIs and collaborate with the club manager on improvements.
• Assist with hiring and onboarding new team members.
• Assess and assist in emergency situations.

Skills

Customer service

Team supervision

Communication skills

CPR/AED certification

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Planet Fitness is seeking a dedicated Assistant Manager to support club operations and deliver a superior Judgement Free Zone experience. You will assist the club manager, onboard new teammates, and lead the team to achieve daily tasks and KPI goals.

You will focus on coaching, safety, inventory management, and delivering excellent member service while upholding Planet Fitness standards. This full-time position includes benefits and opportunities for growth.