Assistant Manager - Lead Guest Experience & Growth

Chuck E Cheese; Crystal Lake (IL); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Telemedicine

401(k) retirement plan

Employee meal discounts

Tuition savings / scholarships

Paid sick/vacation time

Job summary

Chuck E. Cheese is seeking an Assistant Manager to lead a high-energy team focused on delivering great guest experiences. You will oversee daily operations, scheduling, and service standards while driving sales and efficiency in a family-focused environment.

You will be entrusted with developing staff, optimizing showrooms and gameroom activities, and ensuring safety and quality across all areas of the restaurant. This is a full-time role with opportunities to grow within a national brand.

Qualifications

• Must be able to work 40 hours per week.
• Must be at least 21 years of age or older (subject to local law).
• Minimum of one year of experience managing people (food service preferred).
• Experience as Opening Coordinator is a plus.
• Demonstrates ethics and integrity in all actions.

Responsibilities

• Make daily decisions on time management, staff scheduling, cleanliness, and guest service standards.
• Build sales and profits by recruiting, training, developing, and motivating the team to meet expectations.
• Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean environment.
• Understand cost control, inventory, financials, and labor management.
• Own an AOI (Area of Impact) and rotate through Kitchen, Sales, Showroom, and Gameroom areas.

Skills

Coaching & Developing Others

Effective Communication

Composure

Resourcefulness

Ethics & Integrity

Time & Priority Management

Education

High school diploma or GED

Job description

Chuck E. Cheese is seeking an Assistant Manager to lead a high-energy team focused on delivering great guest experiences. You will oversee daily operations, scheduling, and service standards while driving sales and efficiency in a family-focused environment.

You will be entrusted with developing staff, optimizing showrooms and gameroom activities, and ensuring safety and quality across all areas of the restaurant. This is a full-time role with opportunities to grow within a national brand.