Assistant Manager - Lead Guest Experience & Team

Chuck E Cheese; Swelton Heights (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision options

401(k) retirement plan

Employee meal discounts

Tuition savings / scholarships

Employee Assistance Program (EAP)

Paid time off

Job summary

Chuck E. Cheese, operated by CEC Entertainment, LLC, is seeking an Assistant Manager to lead a high-energy team in a family-friendly environment. You will drive guest satisfaction, manage staff, and oversee operations to ensure memorable experiences for every guest.

The role emphasizes scheduling, coaching, and performance development, with a focus on safety, profitability, and service standards in a fast-paced entertainment restaurant setting.

Qualifications

• Must be able to work 40 hours a week.
• Experience in food service management preferred or opening coordinator experience.
• Minimum one year of people management experience.

Responsibilities

• Make daily decisions on time management, staffing, cleanliness and service standards.
• Recruit, train, develop and motivate the team to meet sales and guest expectations.
• Coach the team to deliver outstanding guest service and maintain a safe, clean operation.
• Understand cost control, inventory, financials, and labor management.

Skills

Coaching & Developing Others

Effective Communication

Composure

Resourcefulness

Ethics & Integrity

Time & Priority Management

Education

High school diploma or GED

Job description

Chuck E. Cheese, operated by CEC Entertainment, LLC, is seeking an Assistant Manager to lead a high-energy team in a family-friendly environment. You will drive guest satisfaction, manage staff, and oversee operations to ensure memorable experiences for every guest.

The role emphasizes scheduling, coaching, and performance development, with a focus on safety, profitability, and service standards in a fast-paced entertainment restaurant setting.