Assistant Manager - Lead Growth & Guest Experience

Zaxbys; Jacksboro (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus potential (Paid Quarterly)

Paid Time Off

Paid Holidays

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Medical, Dental, and Vision Insurance

Short and Long-Term Disability

Employer-Paid Life Insurance

401(k) With Employer Match

Job summary

Zaxbys in Tennessee is seeking a hands-on Assistant Manager to lead daily restaurant operations, ensure guest satisfaction, and uphold company standards. You will coach staff, manage schedules, and safeguard food safety and quality while promoting a supportive, high-energy environment.

Ideal candidates bring 1–3 years of management experience, strong leadership, and the ability to drive performance toward quarterly goals. This role focuses on customer service, teamwork, and compliant operations.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver’s license, vehicle insurance, and reliable transportation.
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others.
• 1-3 years management experience required.

Responsibilities

• Manage daily restaurant operations and ensure policy adherence.
• Enhance guest experiences by coaching team and meeting expectations.
• Create effective schedules following company standards and laws.
• Plan and delegate shift assignments; communicate expectations.
• Supervise and mentor team; drive quarterly goals.
• Ensure service, product quality, and cleanliness standards.
• Report performance concerns to General Manager.
• Maintain records and ensure compliance with guidelines.
• Maintain a positive culture and team morale.
• Address guest and staff concerns promptly and respectfully.
• Ensure safety guidelines are followed.

Skills

Leadership

Organizational skills

Teamwork

Job description

Zaxbys in Tennessee is seeking a hands-on Assistant Manager to lead daily restaurant operations, ensure guest satisfaction, and uphold company standards. You will coach staff, manage schedules, and safeguard food safety and quality while promoting a supportive, high-energy environment.

Ideal candidates bring 1–3 years of management experience, strong leadership, and the ability to drive performance toward quarterly goals. This role focuses on customer service, teamwork, and compliant operations.