Assistant Manager - Lead Teams & Guest Experience

Zaxby's; Lancaster (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Zaxby’s is seeking an Assistant Manager to support daily operations in our fast-casual restaurant. You’ll lead shifts, coach team members, and ensure guests receive friendly, accurate, and timely service.

Responsibilities include supervising front- and back-of-house teams, maintaining food quality and safety standards, managing cash and deposits, and assisting with scheduling, inventory, and ordering while fostering a positive, growth-focused culture.

Qualifications

• Experience leading shifts in a fast-casual restaurant.
• Ability to coach and develop team members.
• Strong customer service skills.
• Familiarity with food safety standards and HACCP is a plus.
• Cash handling and deposit experience.
• Scheduling, inventory, and ordering familiarity.

Responsibilities

• Lead shifts and supervise front- and back-of-house teams.
• Coach team members to deliver friendly, accurate service.
• Maintain food quality and safety standards.
• Manage cash handling and deposits.
• Assist with scheduling, inventory, and ordering.

Skills

Shift leadership

People coaching

Customer service

Food safety

Cash handling

Scheduling

Inventory

Ordering

Team training

Job description

Zaxby’s is seeking an Assistant Manager to support daily operations in our fast-casual restaurant. You’ll lead shifts, coach team members, and ensure guests receive friendly, accurate, and timely service.

Responsibilities include supervising front- and back-of-house teams, maintaining food quality and safety standards, managing cash and deposits, and assisting with scheduling, inventory, and ordering while fostering a positive, growth-focused culture.