Assistant Manager: Lead, Develop & Drive Team Excellence

Workstream; Los Angeles (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

IHOP is seeking an experienced assistant general manager to support the general manager in directing daily restaurant operations. The AGM will supervise staff, deliver performance feedback, set goals, and openly communicate business objectives to drive service quality and sales.

The ideal candidate will have strong leadership, organizational skills, and the ability to motivate teams, especially during busy or challenging periods.

Qualifications

• Degree in business administration or similar.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• Ability to deliver constructive criticism.
• Computer literate and basic math skills.
• An ability to identify weaknesses and provide coaching where necessary.

Responsibilities

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Skills

Leadership

Interpersonal skills

Communication

Problem solving

Coaching

Observation

Computer literacy

Education

Bachelor's degree in Business Administration

Job description

IHOP is seeking an experienced assistant general manager to support the general manager in directing daily restaurant operations. The AGM will supervise staff, deliver performance feedback, set goals, and openly communicate business objectives to drive service quality and sales.

The ideal candidate will have strong leadership, organizational skills, and the ability to motivate teams, especially during busy or challenging periods.