Assistant Manager: Lead Brand Experience & Store Ops

J.Crew Group; Jacksonville (FL); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Part-Time Competitive base pay and bon

Up to 60% discount on branded product

Entertainment, travel, fitness, and m

401(k) plan with company matching

Medical and Prescription coverage

Competitive PTO and holidays

Medical, dental, vision and life ins.

See full benefits list

Job summary

J.Crew Group is seeking an Assistant Manager to join our store leadership team in Jacksonville. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team to maximize performance.

You will also collaborate with the leadership team to adapt strategies and ensure smooth operational support, including recruiting, training, and development as needed.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support Store Director & Associate Store Manager to impact results and profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Collaborate with leadership to create a positive working environment for all associates.
• Lead product knowledge sessions to boost authentic customer connection.
• Devise engaging ways to build community and loyalty through events.
• Step into various sales floor roles when required.

Skills

Retail management

Customer service

Team leadership

Coaching

Recruiting & training

Job description

J.Crew Group is seeking an Assistant Manager to join our store leadership team in Jacksonville. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team to maximize performance.

You will also collaborate with the leadership team to adapt strategies and ensure smooth operational support, including recruiting, training, and development as needed.