Assistant Manager: Lead a Customer-First Team (Flexible)

World Market; Paramus (NJ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Shopping discount

Wellness resources

Anniversary programs

Hands-on training

Flexible scheduling

Job summary

World Market in Paramus, NJ is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our customer-first values. You will partner with the Store Manager to develop staff, maintain brand standards, and manage daily operations in a fast-paced specialty retail setting.

You will recruit, coach, and retain talent, analyze trends, and use available reports to improve performance. A flexible schedule including nights, weekends, and holidays is required.

Qualifications

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Ability to plan and prioritize according to the needs of the business.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Utilize all company tools and training resources to educate and validate team execution of key business functions.
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Skills

Leadership experience

Customer experience

Operations

Communication

Coaching

De-escalation

Planning

Attention to detail

Problem solving

Decision making

Delegation

Flexible scheduling

Job description

World Market in Paramus, NJ is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our customer-first values. You will partner with the Store Manager to develop staff, maintain brand standards, and manage daily operations in a fast-paced specialty retail setting.

You will recruit, coach, and retain talent, analyze trends, and use available reports to improve performance. A flexible schedule including nights, weekends, and holidays is required.