Assistant Manager: Merchandising & Customer Experience

World Market; Paramus (NJ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Team environment

Wellness resources

Anniversary and recognition programs

Career training

Job summary

World Market in Paramus, NJ is hiring an Assistant Manager to drive sales and guest experience in a fast-paced specialty retail environment.

Working with the Store Manager, you will lead a high-performing team, maintain brand standards, and oversee daily operations across customer service, merchandising, and loss prevention. This role requires flexibility to work nights, weekends, and holidays.

Qualifications

• Proven leadership experience delivering results in a fast-paced retail environment.
• Effective communication and openness to feedback.
• Ability to coach associates in the moment.
• Able to de-escalate store and customer situations.
• Strong prioritization and planning skills.
• Sense of urgency and attention to detail.
• Creative problem solving and sound decision-making.
• Willingness to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Lead and develop a high-performance team in partnership with the Store Manager.
• Drive sales and profitability while upholding our customer-first selling culture.
• Manage daily business priorities across Customer Experience, Freight Flow, Operations and Merchandising.
• Recruit, train, and retain a capable, customer-focused team.
• Utilize company tools to validate team execution of key functions.

Skills

Leadership

Communication

Coaching

De-escalation

Planning

Urgency

Attention to detail

Creative problem solving

Decision making

Delegation

Flexibility

Leadership experience 2+ years

Job description

World Market in Paramus, NJ is hiring an Assistant Manager to drive sales and guest experience in a fast-paced specialty retail environment.

Working with the Store Manager, you will lead a high-performing team, maintain brand standards, and oversee daily operations across customer service, merchandising, and loss prevention. This role requires flexibility to work nights, weekends, and holidays.