Assistant Manager, Hospitality Operations

Automatic Data Processing, Inc.; Branson (MO); Sur place; USD 55 000 - 60 000; Plein temps

Résumé du poste

Bricktown Brewery in Branson, MO is seeking an Assistant Manager to support daily operations, manage staff, and uphold customer service standards. This full-time role requires leadership experience, strong communication, and a focus on operational excellence.

The position involves scheduling, budgeting, and implementing policies to drive performance while fostering a positive work environment in a retail/hospitality setting. Salary ranges from $55,000 to $60,000 per year.

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 2 years of experience in a supervisory or leadership role within a relevant industry.
• Strong understanding of operational management and customer service principles.
• Proficiency with standard office software and basic financial reporting tools.
• Excellent communication and interpersonal skills.

Responsabilités

• Assist the Manager in planning, directing, and coordinating daily operations to meet organizational goals.
• Supervise and support staff by providing guidance, training, and performance feedback.
• Monitor customer service standards and address any issues promptly to ensure customer satisfaction.
• Manage scheduling, inventory control, and resource allocation to optimize operational efficiency.
• Collaborate with management to develop and implement policies, procedures, and improvement strategies.
• Prepare reports on operational performance and assist in budgeting and financial management.
• Ensure compliance with company policies, safety regulations, and legal requirements.

Connaissances

Leadership experience

Customer service

Communication

Team management

Problem solving

Formation

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Description du poste

Bricktown Brewery in Branson, MO is seeking an Assistant Manager to support daily operations, manage staff, and uphold customer service standards. This full-time role requires leadership experience, strong communication, and a focus on operational excellence.

The position involves scheduling, budgeting, and implementing policies to drive performance while fostering a positive work environment in a retail/hospitality setting. Salary ranges from $55,000 to $60,000 per year.