Assistant Manager — Hospitality & Guest Experience Leader

Tailwind Concessions LLC; Jackson (WY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401k

PTO

Health insurance

Dental insurance

Vision insurance

Paid training

Job summary

Tailwind Concessions LLC in Jackson, WY is seeking an experienced Assistant Manager to oversee daily operations at a busy travel dining location.

You will partner with the General Manager to supervise staff, manage inventory, ensure safety and regulatory compliance, and deliver exceptional guest service across all shifts. This role requires leadership, kitchen and grill experience, and a commitment to high food quality.

Qualifications

• Must be able to pass background check.
• Management background in Food and Beverage.
• Strong kitchen and grill experience.
• Must have reliable transportation.
• Some weekend days are required; mornings and evenings.

Responsibilities

• Lead a rock star team with the GM.
• Train staff and ensure duties are performed effectively.
• Maintain a clean and safe environment, complying with health and safety regulations.
• Assist in scheduling staff work assignments.
• Handle customer issues promptly and professionally.
• Monitor food quality and service standards, including temperatures and appearance.
• Ensure safe and legal serving of alcohol.
• Maintain equipment per safety and preventive maintenance programs.
• Manage inventory, ordering, and stocking of supplies.

Skills

Management experience

Kitchen experience

Grill experience

Job description

Tailwind Concessions LLC in Jackson, WY is seeking an experienced Assistant Manager to oversee daily operations at a busy travel dining location.

You will partner with the General Manager to supervise staff, manage inventory, ensure safety and regulatory compliance, and deliver exceptional guest service across all shifts. This role requires leadership, kitchen and grill experience, and a commitment to high food quality.