Assistant Manager: Guest Experience & Team Leadership

Urban Air Adventure Parks; Springfield Township (PA); On-site; USD 45,000 - 60,000; Full time

Job summary

Urban Air Adventure Parks in Springfield Township seeks an Assistant Manager to provide leadership and direction to achieve outstanding results while maintaining a culture of exceptional service. Responsibilities include staff supervision, hiring, training, and ensuring operational standards in entertainment and hospitality. Candidates should have 1+ year of management experience and a strong background in hospitality. The role requires adaptability, excellent communication skills, and the ability to work flexible hours, including weekends and holidays.

Qualifications

• 1+ year supervisory or management experience required.
• Experience in hospitality (theme parks, resorts, etc.) is a must.
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment focused on customer service.
• Assist in hiring, retention, and staff training.
• Develop weekly schedules to meet business needs.
• Maintain a safe and clean environment for guests.

Skills

Hospitality experience

Supervisory or management experience

Communication skills

Computer skills (Microsoft Office)

Ability to motivate others

Job description

Urban Air Adventure Parks in Springfield Township seeks an Assistant Manager to provide leadership and direction to achieve outstanding results while maintaining a culture of exceptional service. Responsibilities include staff supervision, hiring, training, and ensuring operational standards in entertainment and hospitality. Candidates should have 1+ year of management experience and a strong background in hospitality. The role requires adaptability, excellent communication skills, and the ability to work flexible hours, including weekends and holidays.