Guest Experience Leader & Operations Coach

Urban Air Adventure Parks; Ardmore (OK); On-site; USD 35,000 - 45,000; Full time

Job summary

Urban Air Adventure Parks in Ardmore seeks an Assistant Manager who will motivate a strong team and ensure a high standard of customer service. This role involves overseeing operations, mentoring staff, and engaging with customers in a lively environment.

The ideal candidate has supervisory experience in hospitality and a positive attitude. A passion for developing team members and ensuring a safe environment is essential. Flexibility to work evenings and weekends is required. Join us in activating awesome experiences!

Qualifications

• 1+ year supervisory or management experience required.
• Experience in hospitality (Theme Parks, Hotels, etc.) is a MUST.
• CPR/First Aid Certification is preferred.

Responsibilities

• Cultivate a team environment providing exceptional customer service.
• Assist in hiring, retention, and coaching staff.
• Develop weekly schedules and ensure proper staffing.

Skills

Customer service

Team leadership

Communication

Microsoft Office

Management experience

Job description

Urban Air Adventure Parks in Ardmore seeks an Assistant Manager who will motivate a strong team and ensure a high standard of customer service. This role involves overseeing operations, mentoring staff, and engaging with customers in a lively environment.

The ideal candidate has supervisory experience in hospitality and a positive attitude. A passion for developing team members and ensuring a safe environment is essential. Flexibility to work evenings and weekends is required. Join us in activating awesome experiences!