Assistant Manager - Guest Experience & Team Leader

Sonic Drive-In; Onalaska (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to support the General Manager in daily drive-in restaurant operations. You’ll help train staff, supervise crew, and ensure fast, friendly service while keeping food quality and safety a top priority.

Responsibilities include opening/closing duties, inventory management, and resolving guest concerns to deliver a positive dining experience for every guest.

Qualifications

• Experience leading a restaurant team or fast‑service staff.
• Ability to train and coach crew members and carhops.
• Strong customer service orientation with problem solving skills.
• Understanding of food safety standards and inventory basics.
• Excellent communication and multitasking abilities.

Responsibilities

• Directs and assigns drive-in staff to meet service standards.
• Trains and coaches Team members, Carhops and Skating Carhops.
• Performs opening and/or closing duties and manages staffing levels.
• Monitors and adjusts inventory, food costs and supplies as needed.
• Maintains cleanliness, safety and quality in operations.
• Reinforces a customer service mindset and responsive guest care.
• Resolves guest requests and handles complaints promptly.

Skills

Team leadership

Staff training

Customer service

Operations management

Communication

Job description

Sonic Drive-In is seeking an Assistant Manager to support the General Manager in daily drive-in restaurant operations. You’ll help train staff, supervise crew, and ensure fast, friendly service while keeping food quality and safety a top priority.

Responsibilities include opening/closing duties, inventory management, and resolving guest concerns to deliver a positive dining experience for every guest.