Assistant Manager - Guest Experience & Store Ops

Wingstop; Alameda (CA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Wingstop is seeking an Assistant Manager to partner with the store manager in planning, organizing, training, and leading our team. You will drive guest satisfaction, supervise shifts, and ensure adherence to Wingstop standards and policies.

You will coordinate scheduling, assist with training, manage cost control, and maintain safety, cleanliness, and product quality across the store. This role emphasizes teamwork, accountability, and delivering a flavorful guest experience.

Qualifications

• Must oversee store operations and training to meet objectives.
• Experience in supervision, scheduling, and guest service excellence.
• Ability to manage cost, inventory, and food quality.

Responsibilities

• Understand policies, procedures, standards, guidelines, and training.
• Meet scheduling requirements and cover shifts as needed.
• Ensure weekly deliveries are on time and control costs.
• Inspect equipment and maintain temperature logs.
• Ensure product received matches order and report discrepancies.
• Maintain cleanliness and safety standards.

Skills

Guest service

Leadership

Scheduling

Training

Cost control

Cash handling

Inventory management

Policy compliance

Job description

Wingstop is seeking an Assistant Manager to partner with the store manager in planning, organizing, training, and leading our team. You will drive guest satisfaction, supervise shifts, and ensure adherence to Wingstop standards and policies.

You will coordinate scheduling, assist with training, manage cost control, and maintain safety, cleanliness, and product quality across the store. This role emphasizes teamwork, accountability, and delivering a flavorful guest experience.