Assistant Manager, Flavor-Focused Restaurant Ops

Wingstop; Cottage Grove (MN); Sur place; USD 40 000 - 48 000; Plein temps

Résumé du poste

Wingstop in the United States is seeking an Assistant Manager to support the store manager in planning, organizing, training and leading the team to achieve sales, cost control, and guest satisfaction. You will help with guest service, order accuracy, cash handling, scheduling, and ensuring cleanliness and safety standards.

You will coach crew, ensure policy compliance, maintain inventory and oversee shift coverage to meet weekly targets, while delivering a flavor experience consistent with

Responsabilités

• Oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
• Assist the crew with all guest to make sure they feel welcome and are always given responsive, friendly and courteous service.
• Assist the crew with preparing and packaging all orders according to Wingstop standards ensuring accuracy and presentation.
• Check cashiers are consistently using the correct corporate guidelines, e.g. using the name, pushing the surveys etc.
• Oversee cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced.
• Make employee assessments by assigning one on one counseling reports with the store manager for review.
• Hold crew accountable for cleaning, any damages done to company property and work output.
• Be knowledgeable about personal and administrative policies, be fair and consistent with corrective actions for violations of company rules and procedures.
• Understand completely all policies, procedures, standards, specifications, guidelines & training programs.
• Meet scheduling requirements, cover all shifts where needed to ensure operations go undisturbed, follow up with the store manager for any callouts or no-shows.

Description du poste

Wingstop in the United States is seeking an Assistant Manager to support the store manager in planning, organizing, training and leading the team to achieve sales, cost control, and guest satisfaction. You will help with guest service, order accuracy, cash handling, scheduling, and ensuring cleanliness and safety standards.

You will coach crew, ensure policy compliance, maintain inventory and oversee shift coverage to meet weekly targets, while delivering a flavor experience consistent with