Assistant Manager — Guest Experience & Ops Leader

Urban Air Adventure Parks; Maine; On-site; USD 42,000 - 52,000; Full time

Job summary

Urban Air Bangor is seeking an Assistant Manager to lead a team in delivering exceptional guest experiences, uphold our Culture of Activating Awesome, and drive operational standards.

You will supervise staff, assist in hiring, schedule weekly coverage, manage inventory and expenses, and ensure safety and cleanliness across attractions and facilities. Weekend/evening availability required; CPR/First Aid preferred.

Qualifications

• Experience in hospitality is a MUST.
• 1+ year supervisory or management experience required.
• Ability to pass a thorough background check.

Responsibilities

• Lead a team to deliver exceptional customer service and maintain high standards.
• Assist in hiring, retention, coaching, and staff training.
• Develop weekly schedules to ensure appropriate coverage.
• Direct staff motivation and maximize productivity.
• Oversee inventory control and expense management.
• Ensure safety, cleanliness, and compliance with operating standards.

Skills

Hospitality experience

Supervisory experience

Communication skills

Team development

Microsoft Office

Professional grooming

Tools

Microsoft Office

Job description

Urban Air Bangor is seeking an Assistant Manager to lead a team in delivering exceptional guest experiences, uphold our Culture of Activating Awesome, and drive operational standards.

You will supervise staff, assist in hiring, schedule weekly coverage, manage inventory and expenses, and ensure safety and cleanliness across attractions and facilities. Weekend/evening availability required; CPR/First Aid preferred.