Assistant Manager - Guest Experience & Operations Lead

Wingstop; Blaine (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Wingstop in Blaine, MN is seeking an Assistant Manager to support the store manager in planning, organizing, training, and leading the team to achieve sales, cost, guest service, and quality targets.

You'll oversee daily operations, schedule shifts, monitor cleanliness and food safety, coach crew members, handle cash and customer concerns, and drive a positive, high‑flavor service experience for every guest.

Qualifications

• Oversee daily operations to meet sales and quality targets.
• Coach and develop crew for high guest satisfaction.
• Maintain cost controls and inventory accuracy.

Responsibilities

• Plan and coordinate with store manager to achieve objectives in sales, cost, and retention.
• Lead training and shift operations to ensure service standards.
• Manage cash handling and deposits in accordance with policies.
• Ensure cleanliness, sanitation and food safety throughout the shift.
• Address guest concerns promptly and professionally.
• Assist with scheduling and coverage to keep operations running smoothly.

Skills

Leadership

Customer service

Staff scheduling

Cash handling

Food quality

Guest service

Education

High school diploma

Job description

Wingstop in Blaine, MN is seeking an Assistant Manager to support the store manager in planning, organizing, training, and leading the team to achieve sales, cost, guest service, and quality targets.

You'll oversee daily operations, schedule shifts, monitor cleanliness and food safety, coach crew members, handle cash and customer concerns, and drive a positive, high‑flavor service experience for every guest.