Guest Experience & Team Development Manager

Urban Air Adventure Parks; Westminster (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Urban Air Adventure Parks in Westminster seeks a highly-motivated Manager to lead a dynamic team. This position focuses on motivating staff to provide exceptional customer service while ensuring operational excellence and adhering to Urban Air's culture of Activating Awesome!

Ideal candidates have experience in hospitality, strong leadership, and communication skills. The role requires managing staff, developing schedules, controlling expenses, and maintaining a safe environment.

Interested applicants should be flexible, energetic, and available to work weekends and holidays.

Qualifications

• 1+ year of supervisory or management experience required.
• Ability to pass a thorough background check.
• CPR/First Aid Certification is preferred.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, and staff training programs.
• Develop weekly schedules and ensure appropriate staffing levels.

Skills

Hospitality experience

Supervisory experience

Strong communication skills

Motivational skills

Computer skills - Microsoft Office

Job description

Urban Air Adventure Parks in Westminster seeks a highly-motivated Manager to lead a dynamic team. This position focuses on motivating staff to provide exceptional customer service while ensuring operational excellence and adhering to Urban Air's culture of Activating Awesome!

Ideal candidates have experience in hospitality, strong leadership, and communication skills. The role requires managing staff, developing schedules, controlling expenses, and maintaining a safe environment.

Interested applicants should be flexible, energetic, and available to work weekends and holidays.