Assistant Manager - Growth & Training Leader

Playa-Bowls; McKinney (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Vibrant work culture

Comprehensive benefits

Playa discounts

Job summary

Playa Bowls in McKinney, TX is seeking an Assistant Manager to support daily operations and foster a vibrant guest experience. You will partner with the General Manager to train staff, resolve issues, and ensure a welcoming, energetic atmosphere for customers and teammates.

You’ll also handle scheduling, inventory, and regulatory compliance while modeling Playa Bowls values and delivering exceptional service. This role offers growth and a dynamic team environment.

Qualifications

• Must have proven supervisory/managerial experience in a fast-paced food service or retail environment.
• Must pass ServSafe certification within 3 months of employment.
• Must be able to work a minimum of 30 hours per week
• Must be available to work weekends.

Responsibilities

• Check products to ensure consistency, palatability, and quality.
• Investigate and resolve complaints regarding food quality, service, and accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards.
• Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Perform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary.
• Maintain food and equipment inventories and keep inventory records.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Order and purchase product, equipment, and supplies.
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performances.
• Assess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs.
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
• Utilize POS system, operate cash register and make bank deposits.
• Fill out business or government forms, maintain records, reports, or files and safety reports.
• Adhere to company opening and closing procedures and maintain accompanying records.
• Fill in for General Manager in the event of an extended absence.
• Lives the Playa Bowls mission, purpose, and values.

Skills

Supervisor experience

Driver's license

Team leadership

Customer service

Supply chain

HR responsibilities

Communication skills

Problem solving

Positive attitude

Fun attitude

Tools

ADP WFN

POS system

Job description

Playa Bowls in McKinney, TX is seeking an Assistant Manager to support daily operations and foster a vibrant guest experience. You will partner with the General Manager to train staff, resolve issues, and ensure a welcoming, energetic atmosphere for customers and teammates.

You’ll also handle scheduling, inventory, and regulatory compliance while modeling Playa Bowls values and delivering exceptional service. This role offers growth and a dynamic team environment.