Assistant Manager — Growth & Guest Experience Leader

Dunkin'; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Flexible scheduling

Growth opportunities and career dev.

Health, dental, and vision insurance

401(k) retirement options

Paid time off

Free or discounted Dunkin' products

Recognition programs and employee-rewa

Job summary

Dunkin' is seeking an energetic Assistant Manager to support daily operations, lead a team, and drive guest satisfaction at our location in Florida. You’ll work hands-on with the Restaurant Manager, oversee shifts, train staff, and ensure high standards of service while managing inventory and costs.

Ideal candidates have prior supervisory experience in food service or hospitality, strong communication skills, and a commitment to growth and teamwork.

Qualifications

• Previous supervisory or management experience in food service, retail, or hospitality.
• Strong communication and leadership skills.
• Ability to train, motivate, and lead a team.
• Focus on guest service and satisfaction.
• Problem-solving and results-driven mindset.
• Must be at least 18 years old.
• Availability to work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead and motivate crew members to deliver great guest experiences.
• Support training and development of team members to maintain high standards.
• Manage daily operations, including inventory, cash handling, and store cleanliness.
• Assist in hiring, onboarding, scheduling, and performance evaluations.
• Monitor sales performance and labor costs to achieve profitability goals.
• Ensure compliance with all Dunkin' brand standards and safety regulations.
• Step in as the manager-on-duty as needed to keep the store running smoothly.

Skills

Leadership

Communication

Team Training

Guest Service

Problem-Solving

Staff Development

Job description

Dunkin' is seeking an energetic Assistant Manager to support daily operations, lead a team, and drive guest satisfaction at our location in Florida. You’ll work hands-on with the Restaurant Manager, oversee shifts, train staff, and ensure high standards of service while managing inventory and costs.

Ideal candidates have prior supervisory experience in food service or hospitality, strong communication skills, and a commitment to growth and teamwork.