Assistant Manager — Fast-Pace Drive-Thru Leader

Sonic Drive-In; Tomball (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Sonic Drive-In in Texas seeks an Assistant Manager to help the General Manager run daily drive-in operations, train and support crew, and ensure quality, safe, and guest-focused service. You will supervise team members, manage opening/closing duties, monitor inventory and staffing, handle guest concerns, and uphold Sonic policies while delivering fast, friendly service.

This role requires flexible hours, prior management experience, and strong communication.

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year entry level retail management experience required.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Strong leadership skills with the ability to motivate and lead team members.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Communication skills

Math skills

Reading skills

Computer skills

Leadership

Job description

Sonic Drive-In in Texas seeks an Assistant Manager to help the General Manager run daily drive-in operations, train and support crew, and ensure quality, safe, and guest-focused service. You will supervise team members, manage opening/closing duties, monitor inventory and staffing, handle guest concerns, and uphold Sonic policies while delivering fast, friendly service.

This role requires flexible hours, prior management experience, and strong communication.