Assistant Manager — Drive-In Operations & Team Leader

Ontario Trillium Foundation; Forrest City (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

SONIC Drive-In is seeking an Assistant Manager in Forrest City, Arkansas. You will support the General Manager in daily drive-in operations, train and coach staff, and help ensure quality food, cleanliness, safety and guest satisfaction.

Responsibilities include leading Team Members and Carhops, directing shifts to meet service standards, handling opening/closing duties, managing staffing, inventory and costs, and performing administrative tasks while promoting a customer-focused, friendly

Qualifications

• Leadership and team supervision experience.
• Strong customer service orientation.
• Effective communication with staff and guests.
• Ability to multi-task and solve problems.
• Experience training and coaching employees.

Responsibilities

• Train and coach Team Members, Carhops and Skating Carhops
• Direct shifts to meet service standards
• Adhere to employee policies and practices
• Perform opening and/or closing duties
• Manage staffing levels, inventory and food costs
• Complete weekly inventory
• Handle administrative tasks and documentation
• Foster a customer-focused dining experience
• Respond promptly to guest requests and resolve complaints

Skills

Leadership

Team training

Customer service

Communication

Staff scheduling

Problem solving

Job description

SONIC Drive-In is seeking an Assistant Manager in Forrest City, Arkansas. You will support the General Manager in daily drive-in operations, train and coach staff, and help ensure quality food, cleanliness, safety and guest satisfaction.

Responsibilities include leading Team Members and Carhops, directing shifts to meet service standards, handling opening/closing duties, managing staffing, inventory and costs, and performing administrative tasks while promoting a customer-focused, friendly