Assistant Manager, Drive-In Leadership & Guest Experience

Sonic Drive-In; Larned (KS); On-site; USD 42,000 - 65,000; Full time

Job summary

Sonic Drive-In in Kansas is seeking an Assistant Manager to help lead daily drive-in operations and support the General Manager. You will train staff, monitor service quality, and ensure a clean, safe, and friendly guest experience.

Ideal candidates have restaurant management experience, strong communication and leadership skills, and the ability to work flexible hours including nights and weekends. This role offers growth opportunities within a fast-paced team.

Qualifications

• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge and understanding of the restaurant industry or retail operations required.
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Team leadership

Effective communication

Customer service

Basic math & computer skills

Multi-tasking

Flexible schedule

Job description

Sonic Drive-In in Kansas is seeking an Assistant Manager to help lead daily drive-in operations and support the General Manager. You will train staff, monitor service quality, and ensure a clean, safe, and friendly guest experience.

Ideal candidates have restaurant management experience, strong communication and leadership skills, and the ability to work flexible hours including nights and weekends. This role offers growth opportunities within a fast-paced team.