Assistant Manager – Bench Roles, Fast-Paced QSR

Wonder; Chelmsford (MA); On-site; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

100% employer-paid Life Insurance

401(k) Retirement Plan

Employer match for HSA

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder is seeking an Assistant Manager to support daily restaurant operations, helping the General Manager maintain smooth service, food safety, and a positive work environment. You will lead and develop a high-performing team while ensuring exceptional guest experiences.

Your role emphasizes staff training, safety compliance, and process optimization to meet financial goals and high standards across multiple locations within a defined region.

Qualifications

• Two years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant.
• Ability to lead and develop teams of 15+ members in a fast-paced setting.
• Strong attention to detail and drive for efficiency and accuracy.
• Exemplary professionalism and adherence to policies and procedures.
• Effective verbal and written communication and teamwork.

Responsibilities

• Assist General Manager in developing, engaging, and motivating staff.
• Recruit and train top talent for the restaurant.
• Help achieve operational goals and budget targets.
• Maintain clear communication of priorities, protocols, and changes.
• Optimize staff deployment for maximum efficiency.
• Resolve obstacles to drive sales and service efficiency.
• Oversee inventory and food safety protocols; ensure shelf life compliance.
• Support ongoing training in kitchen and dining room operations.

Skills

Team leadership

Staff development

Motivation in fast-paced environment

Attention to detail

Professionalism and policy adherence

Verbal and written communication

Teamwork

Education

Food Manager Certificate

Job description

Wonder is seeking an Assistant Manager to support daily restaurant operations, helping the General Manager maintain smooth service, food safety, and a positive work environment. You will lead and develop a high-performing team while ensuring exceptional guest experiences.

Your role emphasizes staff training, safety compliance, and process optimization to meet financial goals and high standards across multiple locations within a defined region.