Assistant Manager- Arby's Allentown

Arby's; Allentown (Lehigh County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Flexible scheduling

Employee discount

Advancement opportunities

Health insurance

Job summary

Arby’s in Allentown is seeking an Assistant Manager to help hire and train team members, ensure policy compliance, and lead daily operations. You will resolve customer issues, manage schedules, maintain product quality, and work with the store manager to develop staff.

A passion for customer service and leadership by example is essential, with opportunities for advancement within the organization.

Qualifications

• Demonstrated leadership and people-management abilities.
• Strong customer service mindset with conflict-resolution skills.
• Ability to train and develop employees and ensure policy adherence.

Responsibilities

• Assist in hiring and training new team members.
• Ensure Arby's operation processes and policies are followed.
• Lead the team and organize schedules with the store manager.
• Resolve customer issues to maintain satisfaction.
• Maintain product quality and availability.
• Provide leadership and direction to all employees.
• Take disciplinary action when necessary and maintain store standards.
• Collaborate with store manager to drive store performance.

Skills

Leadership

Customer service

Team training

Scheduling

Policy compliance

Job description

We are searching for an Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule. To be a great fit for this role you should a passion for customer

service, leadership skills to hold the team accountable, and, the ability to lead by example.

Assistant Manager Responsibilities:

• - Ensuring company policies are followed including Arby's operation processes
• - Optimizing profits by controlling costs.
• - training and developing new employees.
• - Resolving customer issues to their overall satisfaction.
• - Maintaining an overall management style that follows company best practices.
• - Providing leadership and direction to all employees.
• - Ensuring product quality and availability.
• - Working closely with the store manager to lead staff.
• - Assisting customers whenever necessary.
• - Ensuring that health, safety, and security rules are followed.
• - Taking disciplinary action when necessary.
• - Completing tasks assigned by the general manager accurately and efficiently.
• - Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Competitive Pay
• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Good To Have:

• - Valid driver's license and reliable transportation
• - Self-motivated
• - Confidence to lead by example
• - Ambition! We promote General managers from within and consider the assistant position
• as a GM in training.

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.