Assistant Manager - Fast Food

Arby's, Inc.; Falls Township (PA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

A well-known quick-service restaurant chain is seeking an Assistant Manager in Falls Township, Pennsylvania. This role entails leading a team, training new employees, and ensuring adherence to company policies while optimizing profitability. Candidates should possess strong leadership skills and a passion for customer service. This position comes with benefits including competitive pay, flexible scheduling, and opportunities for advancement within the company.

Qualifications

• Passion for customer service and the ability to lead by example.
• Leadership skills to hold the team accountable.
• Ability to resolve customer complaints effectively.

Responsibilities

• Ensure that company policies are followed in operations.
• Train and develop new employees.
• Optimize profits by controlling costs.
• Lead the team and organize the schedule.
• Provide leadership and direction to all employees.
• Collaborate with store manager to lead staff.

Skills

Customer service

Leadership

Conflict resolution

Team management

Tools

POS systems

Scheduling software

Job description

We are searching for an Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for this role you should a passion for customer service, leadership skills to hold the team accountable, and, the ability to lead by example.

Assistant Manager Responsibilities

• Ensuring company policies are followed including Arby's operation processes
• Optimizing profits by controlling costs.
• Training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits

• Competitive Pay
• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Good To Have

• Valid driver's license and reliable transportation
• Self-motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave‑able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick‑serve speed combined with the quality and made‑for‑you care of fast‑casual. Arby’s is part of the Inspire Brands family of restaurants.