Assistant Manager- Arby's Windgap

Arby's; Pennsylvania; On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

Arby’s is seeking an Assistant Manager in Pennsylvania to help lead the team, hire and train staff, and ensure adherence to company policies and health/safety standards. You will partner with the store manager to maintain product quality, manage scheduling, and resolve customer issues with a focus on service excellence.

The role emphasizes leading by example, driving profitability by controlling costs, and providing direction to store employees while maintaining high standards and a positive

Qualifications

• Experience leading teams in fast-food or retail environments.
• Ability to hire and train staff effectively.
• Strong communication and problem-solving skills.

Responsibilities

• Ensure company policies and Arby’s operation processes are followed.
• Drive profitability by controlling costs and optimizing resources.
• Train and develop new employees to meet service standards.
• Resolve customer issues to achieve satisfaction and retention.
• Provide leadership and direction to all team members.
• Maintain product quality and availability across shifts.
• Collaborate with the store manager to lead and schedule staff.
• Ensure health, safety, and security rules are followed.
• Take disciplinary action when necessary and document accordingly.
• Complete tasks assigned by the general manager accurately and efficiently.
• Maintain store standards, including stocking and cleaning.

Skills

Leadership

Customer service

Team training

Scheduling

Job description

We are searching for an Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule. To be a great fit for this role you should a passion for customer

service, leadership skills to hold the team accountable, and, the ability to lead by example.

Assistant Manager Responsibilities:

• Ensuring company policies are followed including Arby's operation processes
• Optimizing profits by controlling costs.
• training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Competitive Pay
• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Good To Have:

• - Valid driver's license and reliable transportation
• - Self-motivated
• - Confidence to lead by example
• - Ambition! We promote General managers from within and consider the assistant position
• as a GM in training.

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.