Assistant Manager- Arby's Allentown

Workstream; Allentown (Lehigh County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

Arby's in Allentown is seeking an Assistant Manager who is passionate about customer service and leading by example. You will hire and train team members, schedule shifts, and ensure adherence to company policies, health and safety rules, and Arby’s standards while supporting the store manager.

You’ll resolve customer issues, help control costs, maintain product quality, and provide direction to staff. The role offers growth through advancement opportunities within the Inspire Brands family and

Qualifications

• Experience in retail or quick-service management is preferred.
• Strong leadership and communication skills.
• Ability to train and develop new employees.

Responsibilities

• Ensure policy compliance and adherence to Arby’s processes.
• Lead staff and coordinate scheduling to optimize store performance.
• Train and develop new employees.
• Resolve customer issues to maintain satisfaction.
• Maintain product quality and store cleanliness.
• Work with the store manager to guide the team.
• Uphold health, safety, and security rules.
• Take disciplinary action when necessary.

Skills

Customer service

Leadership

Staff training

Job description

We are searching for an Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule. To be a great fit for this role you should a passion for customer

service, leadership skills to hold the team accountable, and, the ability to lead by example.

Assistant Manager Responsibilities:

• Ensuring company policies are followed including Arby's operation processes


• Optimizing profits by controlling costs.


• training and developing new employees.


• Resolving customer issues to their overall satisfaction.


• Maintaining an overall management style that follows company best practices.


• Providing leadership and direction to all employees.


• Ensuring product quality and availability.


• Working closely with the store manager to lead staff.


• Assisting customers whenever necessary.


• Ensuring that health, safety, and security rules are followed.


• Taking disciplinary action when necessary.


• Completing tasks assigned by the general manager accurately and efficiently.


• Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Competitive Pay


• Paid time off


• Flexible scheduling


• Employee Discount


• Advancement opportunities


• Health insurance

Good To Have:

• Valid driver's license and reliable transportation


• Self-motivated


• Confidence to lead by example


• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.