Assistant Manager(08903) - 1183 W Chatham St

Domino's; Cary (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading pizza restaurant chain in Cary, North Carolina is seeking an Assistant Manager to lead a team of delivery drivers and customer service representatives. Responsibilities include managing staffing levels, ensuring timely order delivery, and handling nightly bank deposits. Ideal candidates will have strong leadership skills and experience in customer service. This role requires a dedication to upholding company standards and promoting pizza products effectively.

Qualifications

• Proven ability to lead a team effectively.
• Strong customer service skills with a focus on satisfaction.
• Experience in inventory management and cash handling.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Ensure efficient staffing according to business needs.
• Manage nightly bank deposits and product inventory counts.
• Set up the store properly for opening.
• Resolve customer disputes effectively.
• Assist in routing delivery drivers.

Skills

Leadership

Customer service

Dispute resolution

Time management

Sales promotion

Job description

Assistant Manager(08903) - 1183 W Chatham St

• Full-time
• Job Category Org: Store Assistant Manager

Job Duties

• Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly
• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions

All your information will be kept confidential according to EEO guidelines.