Assistant Manager(08947) - 8551 Hwy 56 West

Domino's; Louisburg (KS); On-site; USD 34,000 - 40,000; Full time

Job summary

Domino's in Louisburg, Kansas is hiring an Assistant Manager who will lead delivery drivers and customer service representatives to ensure timely and accurate order fulfillment. Responsibilities include staffing management, handling customer disputes, ensuring compliance with company standards, and maintaining a positive team environment.

The ideal candidate will exhibit strong leadership skills, customer service excellence, and a commitment to high standards with each order. Join Domino's and help deliver the highest quality pizza and service!

Qualifications

• Experience leading a team in a customer service environment.
• Ability to handle customer conflicts and provide satisfactory resolutions.
• Strong communication skills for both verbal and written interactions.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Maintain appropriate staffing levels throughout the day.
• Responsible for nightly bank deposits and product inventory counts.
• Ensure the store is prepared for opening and customer orders.
• Promote pizza products and maintain high service standards.

Skills

Team leadership

Customer service

Conflict resolution

Computer order entry

Job description

Assistant Manager(08947) - 8551 Hwy 56 West

• Full-time
• Job Category Org: Store Assistant Manager
• • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Ensure vehicles used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun