Assistant Manager

Popeyes-01d9eb60; Winchester (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead daily restaurant operations, drive profitability and ensure guest satisfaction. You will manage a team of Hourly Shift Coordinators and Team Members, coaching them to improve performance and service quality.

Key responsibilities include inventory control, asset management, and ensuring adherence to brand standards while maintaining cash procedures and safety. Prior management experience in quick service is preferred.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of quick service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and profitability influence.

Responsibilities

• Oversee inventory costs with daily, weekly, and monthly inspections.
• Place and receive inventory truck orders and monitor assets.
• Ensure cash control and security procedures are followed (cash handling, safe counts).
• Direct and coach shifts coordinators and team members to improve performance and guest experience.
• Ensure efficient, accurate food preparation and prompt service within speed guidelines; cover Shift Coordinator duties when needed.

Skills

Guest service

Leadership

Profitability analysis

Education

High School Diploma or GED

2 years of college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability