Assistant Manager

Popeyes-01d9eb60; Olive Branch (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

Popeyes in Olive Branch, MS is seeking an Assistant Manager to lead daily operations, drive profitability, and deliver guest service excellence. You will support the Restaurant General Manager, coach shifts, and steer a team of 20–45 colleagues to meet brand standards.

The role requires at least 1–2 years in quick service, 18+, and some P&L understanding; management experience is preferred. You will ensure inventory control, cash procedures, and timely service while upholding safety and quality.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and profitability.

Responsibilities

• Lead daily restaurant operations to ensure profitability and guest satisfaction.
• Coach and develop Shifts Coordinators and Team Members to improve performance.
• Direct preparations and timely service within speed of service guidelines; uphold brand standards.

Skills

Guest service

Team leadership

P&L understanding

Education

High School Diploma or GED

2 years of college preferred

Some college courses

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability