Assistant Manager

Popeyes-01d9eb60; Northwest Hills (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

Popeyes in Northwest Hills, MS is seeking an Assistant Manager to lead daily operations, drive profitability, and ensure guest satisfaction. You will partner with the Restaurant General Manager to manage inventory, scheduling, and training of 20–45 crew members in a fast-paced environment.

Responsibilities include enforcing cash controls, maintaining brand standards, coaching shifts coordinators, and directing timely food preparation and service.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick-service restaurant experience; management preferred.
• Some understanding of P&L interpretation and profitability.

Responsibilities

• Drives profitability by managing inventory costs and cash controls.
• Motivates and directs team to deliver fast, friendly service.
• Coaches shifts Coordinators and Team Members to lift performance.
• Directs operations for accurate product prep and prompt service.
• Ensures adherence to brand standards and maintenance of the facility.

Skills

Leadership

Coaching

Guest service

Inventory management

Cash handling

P&L understanding

Team management

Education

HS Diploma or GED

2 years college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability