Assistant Manager

Popeyes-01d9eb60; Kingsport (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Popeyes-01d9eb60 in Kingsport, TN is seeking an Assistant Manager to lead daily restaurant operations and drive profitability. You will support the Restaurant General Manager, manage a team of 20-45, and ensure exceptional guest service while maintaining brand standards.

Responsibilities include inventory control, asset management, vendor interaction, cash control, and coaching shifts coordinators and team members to improve performance.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience, experience in management preferred.
• Some understanding of P&L interpretation and management to influence profitability.

Responsibilities

• Manages inventory costs and performs daily/weekly/monthly inventory inspections.
• Maintains and monitors restaurant assets and coordinates with vendors for maintenance.
• Ensures cash control procedures and security measures are followed.
• Motivates staff to deliver fast, friendly service in a clean facility.
• Directs team toward efficient preparation and sale of products for prompt delivery within speed guidelines.
• Performs duties of Hourly Shift Coordinator when necessary.

Skills

18+ age

HS Diploma/GED

College preferred

QSR exp

Management exp

P&L understanding

Education

High School Diploma or GED

2 years college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability