Assistant Manager

Popeyes-01d9eb60; West Point (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead restaurant operations, drive profitability, and ensure top-tier guest service. This role supports the Restaurant General Manager and oversees a team of 20-45 employees, focusing on speed, accuracy, and friendly service in a clean facility.

As a AM, you’ll coach shifts, manage inventory and vendor relations, and uphold brand standards while developing people for long-term performance. This full-time position requires leadership and reliability.

Qualifications

• Requires HS diploma or GED; 2 years of college preferred.
• 1–2 years of quick service restaurant experience; management preferred.
• Basic understanding of P&L to influence profitability.

Responsibilities

• Manage daily restaurant operations under RGM.
• Lead inventory inspections and control costs.
• Coach Shift Coordinators and team members to improve performance.
• Ensure fast, accurate, and friendly service.

Skills

Leadership

Coaching

Guest service

Team supervision

Communication

Inventory control

P&L understanding

Education

High School Diploma or GED

2 years college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability