Assistant Manager

Popeyes-01d9eb60; Greenville (MS); On-site; USD 38,000 - 46,000; Full time

Job summary

Popeyes in Greenville, MS is seeking an Assistant Manager to lead restaurant operations, drive profitability, and deliver exceptional guest service. You will support the Restaurant General Manager, coach a team of hourly staff, and ensure smooth daily operations, inventory control, and compliance with brand standards.

The role emphasizes people development, effective P&L understanding, and a hands-on approach to maintaining high quality and speed of service in a fast-paced environment.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of prior quick service restaurant experience; management preferred.
• Some understanding of P&L interpretation and impact on profitability.

Responsibilities

• Lead store profitability through inventory, costs and cash controls.
• Direct daily restaurant operations and ensure fast, friendly service.
• Coach shifts and team members to raise performance and guest satisfaction.
• Oversee prep, production and delivery to meet speed of service targets.
• Assist with duties of Hourly Shift Coordinator when needed.

Skills

Guest service leadership

Profitability mindset

Inventory management

People development

Operations leadership

Team coaching

Education

High School Diploma or GED

2 years of college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability