Assistant Manager

Fulenwider Group; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

KFC West Palm Beach is seeking an Assistant Manager to oversee daily restaurant operations, ensure guest satisfaction, and uphold cash controls, inventory, labor, and financial reporting.

You will build a strong team, train new hires, and drive sales growth while maintaining food safety and a positive dining experience for customers.

Qualified candidates have 2-4 years of supervisory experience in quick service, a High School diploma, basic computer skills, and reliable transportation.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail with Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsibilities

• Shift management and scheduling duties for the restaurant.
• Deliver excellent customer service and handle escalated issues.
• Supervise and develop employees; train new hires.
• Maintain food safety and a clean, safe environment.
• Manage inventory and enforce company policies.
• Support financial accountability by helping control costs.

Skills

Leadership

Customer service

Employee management

Shift management

Education

High School Diploma or GED

Job description

Job Details: Location: KFC 1249 Palm Beach Lakes Blvd West Palm Beach, FL | E320098 - West Palm Beach, FL 33401

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - manage inventory and monitor the effective execution of company policies.
• Financial accountability - optimize profit and control costs.

Qualifications / Job Requirements

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.